Once you have placed an order on sebra-interior.com, we strive to pack your order quickly. Therefore, we cannot guarantee that we will be able to assist with changes once we have received it.
Once you have completed your order on sebra-interior.com, we strive to pack it as quickly as possible. Therefore, we cannot guarantee that we will be able to cancel your order, as it may already have been packed and dispatched from our warehouse.
If you have not received your order confirmation, it could be due to the following:
Your order confirmation may be in your spam folder. This happens occasionally, so please check there first.
You may have entered your email address incorrectly. If this is the case, please send an email to shop@sebra.dk, and we will gladly send you a new order confirmation.
Unfortunately, we do not offer price matching.
Regrettably, we do not offer gift wrapping for items purchased from our webshop.
Please note: The package you receive will include a packing slip without prices.
Payment
We accept the following payment methods:
VISA
VISA Electron
MasterCard
Mastercard Debit
JCB
PayPal
When paying with international payment cards, the purchase amount is reserved in your account until payment is made. All transactions are secure and encrypted.
The amount will only be deducted when the goods are dispatched. The payment will be charged only when the item is shipped.
Parcel shipments: Delivery is by GLS in Denmark and UPS abroad. We offer delivery to a GLS parcel shop, GLS home delivery, to UPS parcel shop and UPS home delivery. Delivery time will typically be 1-3 days.
Palletised shipments: Deliveries are made by DSV in Denmark and by DACHSER abroad. We offer curbside delivery. Delivery time will typically be 5-7 days.
Once your parcel has been dispatched, you will receive an email with tracking information directly from the carrier, enabling you to track your parcel.
